Does your company have its own factory?
Yes, we own a factory that directly supplies all of our products. You are welcome to visit our facility at any time to learn more about our production processes.
How soon can I receive samples?
In-stock samples are typically delivered within 1 week. For customized designs, the process usually takes 2-3 weeks depending on the complexity.
Do you accept OEM or ODM orders?
Yes, we offer full OEM and ODM services. Our professional design team will work with you to provide a customized solution for your specific needs.
What are the standard payment terms?
Our standard terms are a 30% T/T deposit before production begins, with the remaining 70% balance due before shipment.
How do you guarantee product quality?
Our factory is ISO9001 certified and has passed rigorous factory assessments by major global retailers. Quality is our top priority, and samples are available for quality testing.
Is the titanium cutting board dishwasher safe?
Yes, the pure titanium cutting board is non-porous, easy to clean, and fully dishwasher safe for your convenience.