Q1: What is the lead time for orders?
Sample: 3-5 days; In stock items: 15-20 days; Large orders: 20-25 days, depending on the specific quantity.
Q2: Can I use my own brand name on the products?
Yes, we provide services to accommodate your own brand name and branding requirements.
Q3: Are samples available before placing a bulk order?
Yes, samples are available. Once you place a sample order, you can typically receive it within 3-7 days.
Q4: Do you provide factory direct supply?
Yes, we supply directly from the factory. This ensures competitive pricing, high quality, quick delivery, and professional service.
Q5: What is the standard ordering process?
The process includes: Sample approval -> Deposit/LC arrangement -> PP sample approval & testing -> Mass production -> Shipment arrangement -> Document processing -> Balance payment -> Release of goods.
Q6: Do you accept custom OEM/ODM designs?
We offer full OEM and ODM services. Our professional team can help transform your ideas, logos, and text into finished products for your confirmation.