Frequently Asked Questions
Q1: What materials are used for these cutting boards?
A1: We offer a variety of high-quality woods including Beech, Paulownia, Pine, Bamboo, Rubber wood, and Acacia to suit different kitchen needs.
Q2: Are the pizza paddles safe for food contact?
A2: Yes, our products are made from 100% natural, non-toxic wood and bamboo. They are eco-friendly and safe for all types of food preparation.
Q3: Can I customize the size and logo?
A3: Absolutely. We support custom sizes based on your design and offer logo options such as silk screen printing or laser engraving.
Q4: What is the typical lead time for an order?
A4: Sample time is approximately 5-7 days. For bulk orders, the delivery time is normally 35-45 days, depending on the order volume.
Q5: How are the products packaged for shipping?
A5: We use bubble bags for initial protection, followed by sturdy inner boxes and outer cartons to ensure the products arrive in perfect condition.
Q6: What certifications do your products have?
A6: Our factory and products are certified by FSC and BSCI, ensuring ethical sourcing and high manufacturing standards.