❓ Frequently Asked Questions
▶ Q1: If can make our own design for multi category but small quantity?
A: Yes, we can, as we have own professional design team, and we do for the low MOQ and different category, also we have own warehouse, so this is our strengths.
▶ Q2: How to control the quality?
A: We have own QC, every item and every order, we will arrange QC for inspection and send report for your confirm. 100% inspection of goods to ensure a very low defective.
▶ Q3: What is the delivery time?
A: For sample about 5-7 days. For the order, it depends on the quantity, normally about for 30 days after received the deposit and confirm all details.
▶ Q4: What is your payment term?
A: We usually accept 30% T/T in advance, and 70% before shipment or copy of BL as main payment term, of course also can be negotiated according to the order.
▶ Q5: How to make an order?
A: 1. Sample approval. 2. Client makes 30% deposit or opens LC. 3. Client approves PP sample/testing reports. 4. FRI. 5. Arrange shipment. 6. Documentation process. 7. Balance payment. 8. Original documents/Telex release. 9. 60-day quality warranty.
▶ Q6: What materials are used in these cutting boards?
A: Our cutting boards are made from a high-quality blend of PP, eco-friendly wheat straw, and TPR for durability and antimicrobial properties.