Frequently Asked Questions
Does your company have its own factory?
Yes, we own a modern manufacturing facility that directly supplies all our products. You are welcome to visit our factory at any time.
Can I order samples and how soon will they arrive?
Yes, regular and customized samples are available. Stock samples usually arrive within 1 week, while customized designs take 2-3 weeks depending on complexity.
Do you accept OEM or ODM orders?
Absolutely. We provide full OEM and ODM services. Our professional design team will collaborate with you to create the perfect solution for your brand.
What are the standard payment terms?
Our standard terms are a 30% T/T deposit before production, with the remaining 70% balance due before shipment.
How is product quality ensured?
Quality is our priority. Our factory is ISO9001 certified and has passed rigorous assessments by major global retailers. We also offer samples for independent quality testing.
Why choose a Titanium cutting board?
Titanium is non-toxic, odor-free, and highly resistant to bacteria. It is ultra-strong, won't warp or crack over time, and is completely food-safe for professional and home use.