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Frequently Asked Questions
Can you offer discounts on bulk orders?
Yes, we can offer discounts depending on the order volume. The larger the order, the higher the discount we can provide.
Why are your prices varied compared to other suppliers?
Our prices reflect the variety of product qualities we offer. We focus on delivering products that meet specific customer needs and quality standards, ensuring both premium and budget-friendly options.
How can I receive a sample of your products?
Small samples (up to 100x100mm) are usually free of charge, with only shipping costs covered by the customer. Larger samples may incur additional charges.
What is the typical lead time for production?
The production lead time ranges from 3 to 15 business days, depending on the size of your order and upon receipt of deposit.
How do you package your products for safe shipping?
We use standard export packaging: sheets are wrapped in protective PE film, reinforced with corner braces and iron bars. Coils are protected by PE bubble bags for extra safety.
Are your cutting boards food-grade certified?
Yes, our industrial cutting boards meet food safety standards and carry LFGB and QS permissions for heavy-duty food processing.