Q1. What is the material used in these products?
A1: The material is natural Plant Fiber such as Bamboo Powder, Rice Hull, and Wheat Bran.
Q2. Are these products eco-friendly and biodegradable?
A2: Yes, they are Eco and Bio. Bamboo is a fast-growing, environmentally friendly plant harvested without damaging the environment.
Q3. How is quality control managed?
A3: Quality is priority. Every product is fully assembled and carefully tested before it is packed for shipment.
Q4. How can I get a sample to check the quality?
A4: If you have a freight collect express account (like UPS or Fedex), we can send samples for free via collect.
Q5. What other services are available after ordering?
A5: We provide color box design services and can help find the best product designs based on your specific requests.
Q6. Can the size and shape be customized?
A6: Yes, we offer square, rectangle, and round shapes with customized sizing available upon request.