Are you a factory or trading company?
We are a professional manufacturer with over 10 years of experience specializing in plastic and hardware items for the hotel and restaurant industry.
Do your products support OEM/ODM services?
Yes, OEM and ODM services are fully available. You can send us your own design artworks for customization.
Can I request samples before placing a bulk order?
Yes, we can provide samples. Please note that while samples are available, the freight cost is typically covered by the customer.
What are your standard payment terms?
Our usual payment terms include T/T, Cash, West Union, and Trade Assurance.
What is the typical lead time for production?
The lead time is normally between 30-40 days, depending on the specific product type and the total quantity of the order.
How is the shipping cost calculated for samples?
Courier freight depends on the total quantity, weight, dimensions of the carton, and your specific delivery location.