1. Are you a manufacturer or a trading company?
We are a source factory, which allows us to offer competitive pricing and guaranteed product quality without middleman markups.
2. How do you ensure product quality?
Quality control is our most vital link. Products undergo strict processing and testing phases before packaging to ensure they meet international standards.
3. Can I request samples to check quality?
Yes, we provide free samples for quality evaluation. While there is a standard postage fee, this amount is typically refunded after a formal order is placed.
4. What is the typical delivery time?
Standard production and delivery take approximately 14 days following the receipt of the deposit.
5. What are your payment terms?
We generally accept TT (30% deposit, 70% balance against BL copy) or L/C at sight.
6. Is OEM customization available?
Yes, OEM services are fully available. We can customize products based on your specific designs, logos, or technical requirements.