Trade & Shipping Terms
Payment: L/C, T/T, Western Union and MoneyGram
Shipping:
- Shipped within 7 - 15 business days after payment.
- Global shipping via Epacket, China post air mail, UPS, FEDEX, DHL, EMS.
- Remote area shipping available (extra fees may apply).
- Damage Inspection: Please check items upon delivery. If damaged, contact us immediately for a replacement.
Warranty:
- Defective issues: Submit within 7 - 15 business days after delivery.
- Shipping damage: Submit within 7 - 15 business days after delivery.
Wholesale & Orders: Large wholesale orders and multiple item discounts available upon request.
Feedback: We value your satisfaction. 5-star feedback is appreciated for our quality service and products.
Frequently Asked Questions
Q1: What material is the cutting board made of?
The board is crafted from high-quality natural Acacia Wood (Koa), known for its durability and beautiful grain.
Q2: Does this cutting board have any hygienic features?
Yes, it is specifically designed to be antibacterial and anti-mold, making it a safer choice for food preparation.
Q3: Is the board suitable for heavy chopping?
It is ideal for fruits and standard kitchen use. It features an anti-friction function and a sturdy 2cm thickness for stability.
Q4: Can I use both sides of the board?
Absolutely. The product features a double-sided design to help prevent cross-contamination between different food groups.
Q5: How long does shipping usually take?
Items are typically processed and shipped within 7 to 15 business days following payment confirmation.
Q6: What should I do if my product arrives damaged?
Please inspect your order immediately upon arrival. If there is any damage, notify us within 7-15 days so we can arrange a replacement.