Frequently Asked Questions
Are you a factory or a trading company?
We are a direct factory. We manufacture all our products in-house, ensuring competitive pricing and strict quality control.
Can I brand products with my own logo and customize the design?
Yes, we support laser engraving, silk printing, and custom hangtags. Customization for shapes, sizes, and packaging is also available.
Is it possible to order a sample?
Absolutely. We provide samples for quality checks. Most standard sample fees are refundable upon mass production order confirmation.
How are sample and design costs handled?
Molding and sample fees depend on your specific design. Sample fees (excluding shipping) are returned once a larger mass production order is placed.
What is the typical lead time for orders?
Samples: 5-7 days; Small quantities: 15-20 days; Large bulk orders: 20-25 days, depending on the final quantity.
How is pricing determined?
Pricing is negotiable and varies based on the order quantity and specific packaging requirements.