Frequently Asked Questions
Can you handle OEM or ODM orders?
Yes, we can perform both OEM and ODM services based on specific customer requirements.
How long does it take to provide customized samples?
Regular customized samples take approximately 7 days. However, complex materials like ceramics may require up to 15 days.
What is the Minimum Order Quantity (MOQ)?
MOQ depends on product specifications including material, color, and size. We generally support small test orders for regular products.
How is product quality controlled?
We utilize a complete ISO Quality Management System. Inspections occur during material sourcing, production, and packaging, including 100% inspection before storage and random checks before shipment.
Do you offer design assistance?
Yes, our professional design team can assist or independently create designs based on customer requirements while protecting exclusive rights.
What payment methods do you accept?
We currently accept TT (Telegraphic Transfer) as the primary payment method.