❓ Frequently Asked Questions
1. Is the material used for these boards food-safe?
Yes, our boards are made from 100% natural acacia wood and bamboo. They are non-toxic, eco-friendly, and safe for all types of food preparation.
2. Can I customize the logo and size of the cutting board?
Absolutely. We offer customization for sizes based on your requirements and can add logos using silk screen printing or laser engraving.
3. What is the typical lead time for an order?
The standard production time is between 35-45 days, depending on the specific order quantity and customization requirements.
4. Do these boards require any special maintenance?
To ensure longevity, we recommend hand washing with mild soap and occasionally applying food-grade mineral oil to keep the wood hydrated.
5. Are the boards resistant to cracking and warping?
Yes, our natural wood and bamboo products are processed to be highly durable and resistant to splitting, warping, or cracking under normal daily use.
6. Do you provide samples before bulk ordering?
Yes, sample production typically takes 5-7 days after the finished artwork or original samples are received.